The Supporter Experience Collective

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Bite Size Tips and Advice: A Fab Thank You

In some ways thanking our supporters is harder than ever at the moment. You may not have access to the office, some of your supporter care team may be furloughed or you just simply don’t have the time.

The thank you letter in the video reminds us of the power of gratitude. This letter went viral, because of the lovely way the professor talked to the girls at the school.

It was personable, had some humour, was authentic and oozed with gratitude. No wonder they were thrilled to receive it.

If a professor researching the cure for coronavirus can find time to write such a lovely letter, shouldn’t we be trying to choose to do the same?

Do share how you’ve been thanking your supporters at this time and any letters, videos, phone calls etc you’ve been proud of.

Thanks for watching.